While over the counter antiperspirants may work for some people, it is our experience that most customers find the best help after visiting their local doctor. Normal wear and tear of the shoes is not considered a defect.
When you place an order, you are making a commitment to purchase that item, and your payment will be processed at the time the order is placed. Original shipping charges are not refundable. You will be responsible for the carrier's return shipping charges for refused items that are shipped back to us, our manufacturer, or our warehouse. When you are shopping online, you may cancel your order at anytime by just closing the browser window. In the event you have processed the order and find that you need to cancel it, change an item in the order, or change the shipping address, please call us at We will make every effort to accommodate a cancellation request as long as the order has not been shipped.
If your order has shipped, it cannot be canceled. If for any reason we are unable to make the change before the order is processed and shipped, you will need to return the item at your expense. It is the customer's responsibility for entering accurate shipping information when submitting an order through our online ordering system. Be sure to check your information before finalizing the purchase. If you discover that an error was made in your shipping address contact us immediately.
We will do our best to correct the address if the order has not shipped. If the order has been shipped and we are unable to make any modifications, it is the customer's responsibility to pay all shipping expenses associated with misdirected parcels.
If a package is unclaimed and returned because of unsuccessful delivery attempts, the customer is responsible for paying any additional shipping charges. We do not issue shipping refunds for the original shipment or the return shipment. If you are not pleased with our service or products for any reason, please contact us immediately. We are happy to work with you to achieve a satisfactory resolution. Just like a canceled check or a check with insufficient funds, this fee is paid by the customer as a bank processing fee and is non-refundable.
If your shoes have shipped, you should have received an e-mail with the tracking number. If the tracking number says the package was delivered but you did not receive it, please check your front, side and back yards.
If you still do not find the package, call UPS with the tracking information and ask for assistance. Once you have attempted to find the package and it is still missing, call us and we will assist you. What you are seeing is an "authorization" for the charge, not the actual "charge.
The actual charge replaces the authorization when the order is processed. The actual charge may not exceed the authorization charge. You may return defective shoes within the return period. Please call us at about your defective shoes and we will set up a free return for you. Normal wear and tear of the shoes is not considered a defect. When an order says it is "Pending Review", it usually indicates there is something in the billing or shipping information that does not match the credit card provided.
We will call you if this means that your order will be delayed. If you are concerned about your order, please call customer service and we can look into it for you.
Please print the form and fill it out. Credits will be issued within 7 business days. We do not refund the shipping costs. We will email you when your return is complete and your account has been credited. After your credit is processed, it may take an additional week for the funds to show in your account.
Most banks take approximately a week to transfer funds on a credit. If you return shoes after the allowable return period, you may be offered store credit. Please read our Return Policy here. Please call us immediately at and tell us your order number after the last dash in the subject line of your e-mail confirmation and your full name.
If your order has not been processed for shipping, we can change information on the order. Drew Summer - Women's Dress Shoe. Make a selection Black Leather The stylish buckle accents the leather lining and upper.
The lightweight, rubber outsole wiht EVA wedge midsole provide support and traction to help keep you confident on your feet. The firm heel counter and tempered steel shank provide arch support for a healthier step. The Drew Summer - Women's Dress Shoe also features a broad, oblique toe shape, added depth and the ability to accomodate prescribed orthotics for an unmatched fit that can tailor to just about anyone's needs.
Do you have any physical store locations in my area? What size shoes should I order? When will I get my order? How do I know if the shoes I want are in stock?
I need the shoes or foot care product by tomorrow. We do not ship overnight. How do I return shoes? How do I exchange shoes? Can you bill my insurance company or can I use Medicare to buy my shoes? I need a shoe with great support and extra depth. All of our shoes are orthopedic, diabetic or therapeutic.
How do I use my orthotics in my new shoes? Go to here for instructions. I am normally a 2E but the shoe I am looking at is not offered in a 2E. What width do I choose? What is the difference between a 2E and a 5E in a slipper?
My Doctor says I need a shoe with a good arch support, what would you suggest? Gurl 6 outdated relationship phrases you don't need.
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